Frequently Asked Questions

In this section you will find frequently asked questions prepared by the VeriFacti team as well as FAQs published by the AEAT (Spanish Tax Agency) on their website.

General Concepts

Support, Resources, and Help

Common Veri*Factu Questions

API Functionality

Pricing

Free Trial

Subscription and Contracts

Billing and Payment Methods

Verifacti Web Platform

API Keys and NIF Management

New Invoice

Invoice Recipient and NIF Validation

Invoice QR Code

Invoice Cancellation and Modification

Error Handling and Incidents

Webhooks

Invoice Listing

Going to Production

Certification and Responsible Declaration

Certificates and Representation

Verifacti uses its own digital certificate to submit information to the AEAT on behalf of third parties. The AEAT requires the signing of a representation model by the taxpayers.
Verifacti's certificate as a social collaborator
Verifacti uses its own representation digital certificate to send tax information to the tax authority on behalf of the taxpayers. This avoids the need to request certificates and passwords from Verifacti users, reducing security risks and avoiding user refusal to share sensitive credentials. To this end, Verifacti operates within the social collaboration framework, a figure predating Veri*Factu that is widely used for many tax advisory purposes. Specifically, Verifacti has signed agreement 017 with the AEAT, created specifically to provide coverage for the social collaboration figure in the scope of Veri*Factu. Verifacti appears listed (Bilbabit SL) in the official list of entities with agreement of the AEAT.
👉 Watch short video: Certificates and representation (Part 1) - Verifacti's Social Collaborator Certificate
Representation models (Modelos de representación)
Whenever it is not the taxpayer themselves who submits their information to the AEAT, the regulation requires that taxpayers sign a representation model authorizing Verifacti to send tax information on their behalf. These representation models were published in the BOE (Official State Gazette) in December 2024 (see Annexes I, II, and III).
Verifacti offers its clients two different paths to expedite the signing of these representation models:
  1. From the Verifacti web interface, following the steps indicated in the Settings → Representation section for each NIF.
  2. Programmatically, through the NIF Management API.
It is very important to note that the representation model only needs to be managed once per NIF. That is, if you want to have the same NIF registered twice in test and in production, it would be sufficient to do this management once in test for it to also be valid for the production NIF, even if it has not yet been created. Therefore, the appropriate chronology for representation management could be:
  1. Create NIF in test
2. Manage representation for that NIF
  1. Create NIF in production (representation will already be managed without needing to do it again).
👉 Watch short video: Certificates and representation (Part 2) - Help for Signing Representation Models

Data Storage and Export

Future Regulations

Ticketbai

IMPORTANT NOTICE: The information included in this FAQ section is for informational purposes only and does not constitute tax, legal or any other type of advice. VeriFacti is not responsible for any decisions that may be made based on this content. For any matters related to tax or legal obligations, we always recommend verifying the information with professional advisors or with the Spanish Tax Agency (AEAT).